Business Operations
Repetitive work becomes workflows that just happen
The work that repeats every week stops arriving as work. Invoices come in as finished drafts, data moves between systems without re-typing, bookings and cancellations handle themselves, and the questions your team answers all day get answered from your own documentation. What reaches a person is the exception, not the routine.
Human in the loop
The agent prepares the action; your person approves it. Escalation is part of the design — a bot that does not know is built to hand over, not to guess.
What we build here
Everything we build follows the same rule: the system prepares the work, a person approves it.
Invoicing & admin pipelines
Figures get entered once. Invoices arrive as finished drafts, data flows between systems without re-typing, and what's outstanding is visible without building the list. The exceptions — and only the exceptions — reach a person.
Human in the loop
Nothing is sent or booked without review; the system prepares, finance approves.
AI assistants & RAG chatbots
A bot that answers from your documentation, not from the open internet. We build assistants on RAG databases over your own knowledge — engineered prompts, grounded answers, and a clean hand-off to a human the moment a question falls outside what the bot should answer. For customers, or for your own team. Botler, bottom right of this site, is one of them.
Human in the loop
The bot knows what it doesn't know — escalation is part of the design.
Bookings, cancellations & internal requests
Scheduling stops being a conversation. Bookings, reschedules and cancellations move through the calendar, the invoice and the confirmation without anyone re-entering them. And the internal requests that arrive as loose messages — time off, access, a room, a shift swap — arrive as requests with the routine already taken out of them.
Human in the loop
Anything that costs someone money or time — a late cancellation, an exception to policy — stops for a decision instead of resolving itself.
The First Step
The Automation Audit — €500, fixed
Every engagement starts with an audit, because the most expensive automation is the one that solves the wrong problem. It isn't an automated scan or a questionnaire: over one to two weeks we sit down with the people who actually do the work, map where their hours go, and review the tools you already pay for.
- If we don't surface three automatable processes with a clear return, you get your money back.
- The roadmap is yours either way, whoever builds it.
Our comprehensive audits typically require at least 5 hours of deep-dive analysis. Have a smaller scope in mind? Let’s chat to find an approach tailored to your needs.
Find out which of these is worth building first
The audit is where that gets decided — one to two weeks, a fixed €500, credited against whatever you build. If you'd rather talk it through first, the intro call is free.